Implementation Project Manager

Our Implementation Project Managers play a key role in delivering our product functionality in accordance with our clients' expectations by following through on the promises made in the sales cycle. To succeed in this position you must be able to deliver precision execution on projects and timelines. An ability to communicate effectively with clients and other departments to get the job done right is a must.
Responsibilities:
Contribute to a culture of learning and execution in product knowledge, customer service, business etiquette and industry expertise
Create and execute Statement of Work by managing projects including scope, players, timetable and customer satisfaction
Resolve implementation issues caused by unplanned feature requests and bugs
Correctly prioritize all projects to maximize profitability while maintaining high customer satisfaction
Recommend configuration and use of solutions to customers based on their business processes and current best practices
Communicate to Product Management feedback from customers about used services
Required Skills and Experience:
3+ years of B2B SaaS implementation experience
Experience in the multi-family industry a plus
Exceptional project management skills; ability to concurrently manage multiple projects and priorities (PMP certification a plus)
Superior attention to detail
Proactive approach to project management
Team player with excellent interpersonal skills and ability to collaborate both internally and externally to get things done and manage expectations
Superb communication skills and the ability to solve complex client issues. A service-oriented disposition and the capacity to manage time effectively.
Discipline, confidence, professionalism
The ability to thrive in a dynamic environment with changing priorities and assignments
Ability to develop, plan and implement short- and long-range goals
Base Wage/Salary:
Annual Salary DOE
PTO & Paid Holidays
Work Schedule and Location:
Full time, salaried
Lehi, UT office
Benefits Package:
401k with matching
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Flexible Spending Account
Short-term and long-term disability
Free gym membership
Application Instructions:
Please send an email to resumes@propertysolutions.com with a resume attached and 'Implementation Project Manager' in the subject line. In the body of that email please write a cover letter that explains how you meet the requirements of the job and why you would be great for this position. Property Solutions participates in E-Verify.
About Us:
Property Solutions International, Inc. is the largest portal and online payment provider in the U.S., servicing over 3.5 million apartment residents nationwide. Founded in 2003, Property Solutions is a uniquely positioned B2B SAAS company serving the multi-family industry. Our suite of technology solutions enable our customers to manage all aspects of the critical functions necessary to run a multi-family management company, from property-level operations all the way up to corporate management and marketing. Our vision is to enable more efficiency and productivity for our clients through the development, distribution, and support of world-class software.
See description.
Please send an email to resumes@propertysolutions.com with a resume attached and 'Implementation Project Manager' in the subject line. In the body of that email please write a cover letter that explains how you meet the requirements of the job and why you would be great for this position. Property Solutions participates in E-Verify.

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