Lehi, Utah 84043
SUMMARY OF QUALIFICATIONS
- Extensive experience in the bankcard industry. Including operations, marketing, credit, collections, budgeting, reporting, bankcard laws and regulations, and billing. Integration of the bankcard product within the bank’s existing product base.
- Supervision skills—education and experience in supervising a number of employees for the past 16 years.
- Interpersonal communication experience attained over the years is phenomenal. Working with management and customers is what I enjoy and do best.
- Development of efficiencies in the work place. Monitoring and reporting the changes attained from their implementation. Including payment processing, ACH processing, and GL reconciliation and monitoring.
December 15’- current Alpine Companies Inc., Alpine, Utah
Manage multiple properties by researching, analyzing, and recommending actions to HUD.
Coordinate projects with property managers and HUD. Assist tenants with requests/complaints.
Analyze financial statements and report findings.
June/01’- June/15’ Zion’s First National Bank Salt Lake City, Utah
Financial Analyst - Assistant Vice President
Oversee all of the corporation’s bankcard monetary activity.
Budget, monitor, and report for a number of cost centers.
Ad hoc reporting for the department (marketing, audit, “house cleaning”, and surveys)
Allocate income and expense to the affiliates within the corporation based upon performance
Involved in and have completed a number of conversions of bankcard portfolios to our systems
Project manager (UAT and implementation) for a new settlement program and ACH processing
Involved in the interview and hiring of new employees
Vendor expense analysis and reporting (FDR, Visa, MasterCard, Star, Metavante)
Developed and established efficiencies in the department on a regular basis
Reconcile and certify all balance/liability accounts within Bankcard Dept
August/93’- May/01’ Bank of American Fork, American Fork, Utah
Managed the operations of the department--marketing, technical, customer service, and reporting
Managed the bankcard loan portfolio – extending of credit and collection activities
Also managed a consumer loan portfolio—auto, home equity, and personal loans
Bachelors of Science in Business Administration
University of Phoenix, Provo, Utah